Privacy Policy
How we collect, use, and protect your information
Last updated: January 2025
Information We Collect
We collect information when you:
- Purchase our Shopify theme
- Contact our support team
- Visit our website
Personal Information:
- Name and email address (for purchases)
- Mobile number (when you request a demo or opt in to WhatsApp updates)
- Payment information (processed by Razorpay)
- Contact details (when reaching out for support)
Technical Information:
- IP address and browser information
- Website usage analytics
- Download logs and access records
How We Use Your Information
We use your information to:
- Process your theme purchase and provide download access
- Provide customer support and technical assistance
- Send order confirmations and download instructions
- Send the demo link and occasional product updates over WhatsApp, where you have opted in
- Improve our products and services
- Comply with legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Data Storage and Security
Your data is stored securely using industry-standard practices:
- Database hosted on secure cloud infrastructure
- Payment processing handled by a PCI-compliant provider (Razorpay)
- Regular security updates and monitoring
- Access controls and encryption for sensitive data
We retain your information for as long as necessary to provide our services and comply with legal requirements.
Third-Party Services
We use the following third-party services:
- Razorpay: For secure payment processing (UPI, cards, net banking and wallets)
- Brevo: For email and WhatsApp communications (where you have opted in)
- Vercel/Next.js: For website hosting and delivery
These services have their own privacy policies and may collect information independently. We recommend reviewing their privacy policies.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate or incomplete data
- Request deletion of your data (subject to legal requirements)
- Opt out of marketing communications (reply STOP on WhatsApp at any time)
- Data portability (receive your data in a portable format)
To exercise these rights, contact us at privacy@buyuntamed.com.
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve user experience
- Prevent fraud and enhance security
You can control cookie settings through your browser preferences.
Updates to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated “Last modified” date. We encourage you to review this policy periodically.
For significant changes, we may notify you via email or through our website.
Contact Us
If you have questions about this privacy policy or our data practices:
Email: privacy@buyuntamed.com
Support: support@buyuntamed.com
Address: Data Delves Private Limited, 871/2, Bhoor colony, Kheri Kalan, Faridabad, India